Orders & Shipping Info

Welcome to C.C's Censational Concoctions Candles & Oddities! We are a small business that takes pride in offering a unique collection of candles, wax melts, and odd artwork inspired by the dark aesthetics of the gothic subculture. Our products not only embrace the gothic spirit but also advocate mental health awareness and support for the alternative community. Each item is handcrafted with love and attention to detail, making them perfect for adding a touch of darkness and elegance to your space.
**Ordering Process:**
1.Visit our website at censationalconcoctions.com to explore our diverse range of gothic candles, wax melts, and odd artwork. Each product is thoughtfully designed to evoke a sense of mystery and introspection.
2. Click on a product to view its details, including dimensions, materials, and available variations.
3. Select your desired quantity and options, then click the "Add to Cart" button.
4. Once you have added all the items you wish to purchase, review your cart to ensure you have the correct products and quantities.
5. Click on the "Checkout" button to complete your order.
6.  If you are a new customer, you will be prompted to create an account. Returning customers can log in to their existing accounts.
7. Provide your shipping details, including your full name, address, and contact information.
8. Choose your preferred payment method from the available options (credit/debit card, PayPal, etc.) and complete the secure transaction.
9. Once your order is successfully placed, you will receive an order confirmation email containing all the necessary details.
**Shipping Information:**
- We offer worldwide shipping to bring our gothic products to enthusiasts all over the globe.
- Processing Time: Orders are typically processed within 1-3 business days. During peak periods or special promotions, processing times may be slightly longer.
- Shipping Options: We work with trusted shipping partners to provide reliable and efficient shipping services. At checkout, you can choose from standard and expedited shipping options based on your preferences and urgency.
- Shipping Costs: Shipping costs are calculated based on the destination and package weight. The exact shipping fee will be displayed during the checkout process.
- Tracking: Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor your package's journey.
**International Customers:**
- Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
- Customs regulations and fees vary by country, so we recommend checking with your local customs office for more information before placing an order.
**Customer Support:**
- If you have any questions, concerns, or require assistance with your order, feel free to reach out to us at censationalconcoctions2022@gmail.com
We are here to help and ensure your shopping experience is as enchanting as our products!
At C.C's Censational Concoctions Candles & Oddities, we're passionate about providing you with alternative treasures that resonate with your soul and celebrate the beauty of alternative communities. Thank you for supporting our small business and helping us spread the dark allure of gothic aesthetics!